fire damage restoration macomb county

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Select Restoration

4.6

Based on 87 reviews

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albana dervishi

18:48 17 Aug 21

Called them for basement flooding , and they showed up the same day. We would definitely use this company for any future services we might need. It was a pleasure meeting you Bryan, thank you again.Mike is a real hard-working dude and we really appreciate him

Nicole Harms

20:05 16 Aug 21

Select Restoration and Bryan were the only company we could get to assist with the water damage clean-up and mold prevention from the June 2021 flooding. Bryan was responsive, helpful and very fair. I hope to never need that service again, but will definitely be the first (and only) number I call if I do.

Mark Heggie

15:21 18 May 21

Bryan and his crew run a tight ship! Can’t say enough good things about their professionalism and efficiency. Thanks forEverything!!!

Debbie Zalewski

13:46 11 May 21

WOW! Our expectations were exceeded!! Bryan, the owner came over immediately when the call came in. Him and his staff handled every detail...alleviating our fears and concerns. The work was done expeditiously and really well!

Marc Wollard

21:15 20 Feb 21

Crew showed up the same day I called and got there on time for ice dam removal on our roof.We had pretty extensive ice damming for the first time in 7 winters. They quoted us a fair price and got the work done quickly.Would definitely use them again.

Kris McLonis

22:27 19 Feb 21

Bryan Nowicki did an excellent job clearing the ice dam on my roof! I was emptying a bucket of water roughly every hour and a half before he came. I'll be able to get an uninterrupted night of sleep thanks to Bryan!

Lydia LaFrance

02:49 30 Dec 20

I just would like to take the time out of the day to thank everyone at Select - starting with Bryan and extending to everyone else at the company for their tremendous services. Being a single mother is tough but it is especially challenging when enduring the pandemic and when something goes wrong with your home. I was devastated and felt so lost & hopeless, but with the quick response and compassion of the company, I was able to make the best out of the situation and provide my family with a Christmas at home this year.

Dan Brennan

17:13 10 Dec 20

Amazing response time! On site and working within 2 hours of my call in. Very professional team that was respectful of my home and gave clear instructions throughout the process. In a time of major stress, they were a kind and helpful hand to ensure a great resolution. Thanks so much, you are definitely my go-to team for any issues in the future!

Mike Parry

06:33 10 Dec 20

Select was a great company to work with. We had our water heater go out and flood our entire basement. It was 6am and I called a handful of places and select was the only one that I was able to get a hold of. They came out promptly and had everything taken care of in no time. They were nothing but professional and I would definitely recommend them to others. They will also be my first call if anything like this were to happen again in the future.

Kelly Salvaggio

03:36 10 Dec 20

Our dealings with Select Restoration after a horrific house fire was a positive experience. From day one, they worked with our insurance company, settled our claim and got to work. The restoration did slow down after the COVID shutdown for three months but things came to a beautiful ending, our home looks beautiful and would recommend this company.

John S

03:26 02 Dec 20

Terrible company to work with. Many of the positive reviews seem fake.They are constantly pushing back dates- read some of the other reviews. They legitimately threaten people for defamation just for posting honest reviews (lol) and threaten to trace their IP address and find out who they are- which is why I'm using an alias to post this review.There are other, better companies available. I've thrown away tens of thousands of dollars because of them taking half a year for something that I was told would take a couple months. They are incredibly shady.Take the negative reviews seriously- I wish I would have. Many of them have a common theme (unreliability, taking too long, being unresponsive, and being unprofessional).

Stephanie Allen

03:00 02 Dec 20

My boyfriend contracted this company for work on his house and after 6 months it is still not finished. He has called, left voicemails and emailed multiple times with no response from the company. The company has went MIA for weeks on end without any explanation which has costed my boyfriend a small fortune and stress. DO NOT TRUST THIS COMPANY.

Adam Meade

17:13 03 Nov 20

This company is a joke do not trust them working on your home they are unprofessional and disrespectful. They mistreat workers and customers and not to mention the disrespect the mit manager gives to its veterans is ridiculous.

Sarmad Eiwaz

12:34 11 Sep 20

I had an issue with constant rescheduling that made me critical of the company, but the owner personally called me to rectify the situation and I commend the effort he put in to do so. I’m changing my rating from 1 to 4 for that reason and will give them a second chance in the future.

Chris Reardon

14:35 16 Jun 20

This is our second time using them. So far they've done timely affordable work.

Linda Potter

19:19 19 May 20

I'm so thankful I chose Select Restoration for do the water mitigation in my basement. The flooding was a result of a power failure causing sump pump to back up. Everyone I spoke with at Select was kind, courteous, professional. Jordan and Zack came out on 4/2/20 and did such a wonderful job. They were so reassuring and answered all my questions.The staff members I spoke to were so knowledgeable and helped guide me through this process. I will recommend Select Restoration to my friends and family. Thank you.-Linda PotterWestland Michigan 48185

Ron Krakowski

17:34 01 May 20

No one wants to have unexpected repairs done on their home once, let alone twice. After the fantastic job Select Restoration did a few years back to restore water damage to my property, it was a no-brainer to use them again when I experienced a similar issue that required mitigation and restoration work. I did not expect my experience with them this time around could’ve been any better than the first, but to my pleasant surprise it was! Their quality and customer service is absolutely FIRST CLASS and unmatched! Special thanks to Debbie and Bryan for going above and beyond to ensure 110% complete customer satisfaction! It was truly a pleasure doing business with you again. I will continue to use Select Restoration for all of my future needs and would HIGHLY recommend them to anyone in need of the services they offer.

Keith Streidl

15:01 16 Mar 20

We had a fire in March 2019, and chose Select Restoration as our lead contractor for the rebuild. From the first day of the process, their team provided a sense of comfort and confidence for us, and never wavered throughout the process. The communication was good, and their team was more than willing to accommodate our every request in the rebuilding process. We are very pleased with all of the work that was done, and are absolutely in love with our finished home. Our home had to be completely torn down to studs and rebuilt, and the work that was done is absolutely top notch. I would highly recommend any and all of their services.

sheryl burley

11:48 14 Jan 20

I am writing this review to help those who have gone through a fire in their home. When I began to look for a restoration company I interviewed many companies but none compared to Select Restoration. Kevin Clinton was my Select Restoration representative and to say he has done an awesome job is an understatement.We had an electrical fire in our home. Our home had extensive fire and smoke damage. I have a rare and serious disease so it was imperative there would be no lingering smoke after all the reconstruction was done. The discussion with other companies and my insurance company was basically to cover up the damage. Kevin's years of experience with home restoration gave him the knowledge that this would not be enough to make my home safe for me. Kevin recommended replacement of items such as insulation that was not fire damaged but smoke damaged. Kevin also did a very thorough review of items in my home that were not up to code that other contractors missed. For example replacement of floor boards that did not meet code or replacement or charred floor boards verses cover up. Kevin's estimate resulted in a total of 3 times the amount of my insurance adjuster and other restoration companies estimates.Not only was Kevin's review of the damage of my home more extensive he also had the skill and knowledge as to how to present the necessary information to my insurance company to obtain an approval. Kevin obtained certified documents from the City of Mount Clemens and an electrician outlining the additional work that he was advising needed to be done. Kevin included this documentation with the initial estimate providing my insurance company with the information they needed to authorize the additional work up front saving valuable time.From assessing what needed to be done, to working with my insurance adjuster and picking up the slack from my contents removal company Kevin has kept the process of restoration moving in my home. Kevin's strong construction background enabled him to look for and find many areas in our home that were damaged but overlooked by other contractors and my insurance company. Kevin was persistent in his communication with my insurance adjuster.In short, Select Restoration, provided excellent knowledge of what needed to be done to make my house safe for me, incredible negotiating skills and was kind and respectful to everyone. I would be happy to speak to anyone who may want more information or would like to see my home. My contact information is available from Select Restoration. I am so very appreciative of all Select Restoration has done to make my home safe for me to move back in.

Sharon Francis

16:25 08 Jan 20

Quick response. Professional skilled workers. Thank you Ken for all the guidance in restoring our home from storm damage.

sarah ponder

04:14 06 Jan 20

''Our insurance company Met Life refereed them to us after a bad kitchen fire. They were prompt and put of minds at ease right away. The quality of work was over the top. They even worked with us on upgrading our lighting, cabinets and counter tops all at cost. Would highly recommend Select Restoration to anyone in need of a professional restoration company after a fire loss''.

Michelle Montgomery

01:46 27 Dec 19

Select Restoration made one of the most difficult times in our lives, the destruction of our house by fire, hopeful and bearable. They have the most wonderful team of artisans and craftsmen that honor the harshness of the lost and balance the reality of the insurance claim and city ordinances. We would highly recommend this company in your time of distress. They handled things that we were much too emotional to deal with, like going through and itemizing and inventorying our belongings in the midst of the rubble. This crucial part of the process was streamlined for us, allowing for full recovery from the insurance claim. They are like having a specialized doctor on your side that knows the best way forward for restoration and healing.While the recovery process is a marathon and not a relay, Select Restoration was reassuring every step of the way. Select Restoration works as a member of your team to get you back into your home, with the design and interior modeling. This company has the expertise, patience, and depth of workmen to rebuild, remodel our home back to our dream. We can not thank them enough for the care, kindness, and concern they showed during the process. Special shout outs to Aimee, Deni, Brain, Tom, and Chad.In as few words as possible, should one find themselves in a situation where your life is turned upside down from a fire, flood, or tornado, this company would be on speed dial.Thank you so so much,Braxton and Michelle

John Arkis

23:38 30 Nov 19

I want to take a moment to thank the amazing team at Select Restoration for restoring my home after a bad Kitchen fire. Second i want to apologize for blaming your company for slowing down the process. I now understand how in-depth the insurance company as well as the mortgage company try to sabotage and not pay out claims. Thank you Bryan & Deni, for taking the time in explaining everything from start to finish. If anyone is in need of a fire damage restoration company these are the guys to call. Thank You Again.John A. SCS MI

James Vollmar

19:15 14 Oct 19

Select restoration should not be trusted. They threatened to refuse work on my house even though they were already paid unless i took down or changed what is an honest review exposing them. They were hired to do fire restoration by me. Select hired an abatement company to clean it up. That abatement companies foreman greeted me with a sincere appology for his employee stealing from me. They ripped out the copper plumbing that they werent told to. The forman said that emoyee was fired. They also broke into a part of my home which was unaffectedby the fire and padlock secured. tools and liquor was stolen there. The worse part is how denny from select tried to lie to me about the copper to save face over the abaters. The adjuster from my insurance informed me copper plumbing was to stay. And they didnt want to address the break in with belongings stolen. Never heard back over that from select. I chose them and i have regretted it ever since. When i mentioned some upgrades they offered to include some with the job but wouldnt put it in writing. Which is probably illegal anyway to offer to get work . I was most concerned with my home being returned to me promptly after a fire had occured. The superintendent kevin made all kinds of promises. Told me they would work hard and get it done ahead of estimated time.Aftet i signed the contract it was as if i never existed. Only contact they made was to get me to sign over a check. Which i wanted to do while going over a gameplan for my house. After about three weeks of them nagging about getting paid. And still not doing any work or asking what i even wanted i gave in and signed it. I just foolishly believed they would do whats right. They still didnt start for a whole month after. Blaming it on ordering materials. Which coulda been ordered earlier. They were all about getting paid and not concerned with the job theu needed to do They worked about 10 days then pulled off of it leaving the roof uncovered and being rained on for.a month. Causing further damge. Which would mean more money for them when they went back to the insurance company. I had to get on them by leaving honest reviews to finally get them to go back to work. The owner agreed to do some work if i would take down the honest reviews or lie and give good ones!!! Wow blackmailed by them or they would screw me over more? I wanted them off the job. I got an itemized reciept. Talk about insurance fraud. Select billed for work not done. About $1700 for treating wood not done. Tile not removed. And electeical hookup for them to work. I was being descent and had electricity turned on to make the whole job easier. Which i am not obligated to do. They can use generators and of they are serius work harder to get to a point where the electricians can come in. They repay my generosity with sneaking a bill their electrician charged for running temporary power. This isnt part of my house. Its a Tool for them to work. it gets removed when they get electrical hooked up. Im done with them so we fired them. Seems like they needed money so bad and werent willng to do the work they promised or were paid to. The promised upgrades they were gonna do all went away after the check was signed. They became added bills for me. Which i was not opposed to if they did the work. So my advice is to avoid select restoration. I stand by his review so much. If anyone has questions about them. An ironworker can be found on facebook and my name is posted. Too add even more select had a empty dumpster removed they charged me for to try and stick it to me for firing and refusing to lie or change an honest reviewe. Also notice how they tried to put blame on me. After they refused to do any work. They offer to do so called extras like move a wall inside etc. To ease our minds an deflect from their shortcomings as a contractor. Besides. Moving a closet??? hich it was does not interfere with a roof. They are trying to distract potential clients with justifications.

Henry Bianchi

15:23 14 Aug 19

What a great company! Expert service, knowledgeable and very cordial people. After 3" of water in basement when sump pump failed during last weeks storms I was desperate and needed help ASAP they were out here within an hour of phone call. They did an outstanding job an very through.Very higly recommended if you need expert home repairs or emergency service. I notice they do siding, roofing, gutters, insulation and windows too.My commendations to Brian, Jacob, Shawn, and the 3rd person that was here, (sorry I forgot his name).Hank BianchiSterling Heights

Michelle Miller

19:43 13 Aug 19

Great Company to work with. very polite and professional. we called in the morning and they were here by the afternoon. Jake came out to our house , assessed the damage and went to work. the pricing was not out of the ball park. thank you select restoration., we will definitely use you again and spread the word

Darrick Swanson

16:09 01 Aug 19

In the middle of kitchen overhaul now due to a burst pipe. We have been disappointed with Select's performance during the project. Let's start with the good: 1. Select did a great job working with the insurance company to arrive at a fair claim reimbursement. 2. Select does respond to our calls quickly. Now for the bad: 1. Multiple preventable issues have occurred that caused work that had to be redone and delays. This includes: cabinets installed incorrectly because carpenter was sent out without a kitchen layout and was looking only at a layout on his phone screen. Floor installation issues - prep work was not completed before floor install, transition strips were not installed properly, floor was not installed behind washer/dryer. 2. Professionalism of workers is lacking. It's not good when you hear the guy installing your cabinets yell: I hate cabinets. And then you notice you can't open the cabinet door he was working on because it's too close to the wall. It's also not good when your flooring guy snaps into a rage because he made an error, or it's not his job to move washer/dryers. Nor is it good when you're told you only need to select a granite color; then you get a picture right before they're about to cut and it's completely not what you wanted, so you have to drop what you're doing, drive out to the granite vendor where you learn there is an option to pick out a slab from a warehouse, but nobody gave you this option until the day before the scheduled install. 3. General project management/supervision is lacking. I understand workers are on multiple projects. I do not understand why someone else cannot be sent when one worker gets pulled to an "emergency". Not having a kitchen for 6 weeks is an emergency to us. It's also frustrating when you have to ask everyday who is coming to your home, when will they arrive, and what are they going to be doing.

M Flynn

13:56 11 Jul 19

Extremely friendly, helpful and courteous. Always answered questions and called back promptly. Would highly recommend this company. All employees came ready to work and which helped dealing with the process easier

Lp Giov

14:56 21 Jun 19

Thank you Select Restoration!! You came highly recommended by a fellow coworker and we were not disappointed. Your prompt attention, and thoroughness made all the difference in the world when dealing with the stress of our flooded basement. Jake and the team were diligent and professional, going above and beyond to ensure every aspect of the clean-up was addressed. Best of all it was hassle free for us as homeowners. That, in and of itself is priceless!!

Jeff Niemi

13:20 12 May 19

Top rated customer service. Epic selections. Can facilitate the restoration process from start to finish. You can't go wrong with a pro like this. Conveniently located and the staff is extremely helpful. A must call for any work you may need.

Olivia Berge

21:03 23 Apr 19

I've given them 5 stars for putting up with me. Plus I'm 51yrs old using my dtrs account with an outdated pic.All humor aside, I was extremely pleased with select restoration in full. Brain was very helpful and patient with the many question and concerns. Deni/contractor tended to my every concern, request and many changes and comments along the way.The quality of materials available along with workmanship and experience gained my trust.Word of advise: ask many questions along the way, don't assume anything. Brian and Deni are straight shooters and I can confidently tell you, they would even agree with this advice.

renee lerche

16:02 19 Mar 19

Select Restoration recently redid my basement following a flood event. I used the opportunity to completely update the large basement space to make it more usable and attractive. Brian and then Deni as project manager did an absolutely outstanding job - they were reliable, helpful, and immediately understood what I was looking to achieve with the update. They worked with me and accommodated my scheduling issues and I am thrilled with the result. It is beautiful and the punch listed consisted on only 1 item that was taken care of immediately. I highly recommend Select Restoration and I would definitely use them again!

Ron

17:55 12 Mar 19

We're not quite done yet with the restoration from the broken water pipe in the ceiling of our garage, but I was moved to write now because I am beyond impressed with the excellence of service, care, details, professionalism, etc., etc, shown from my very first call through the current stage of completion. Can't say enough about the outstanding leadership, dedication, initiative, courtesy, helpfulness of Jake, CJ, Aimee, and everyone else involved. One would be absolutely convinced they were each working on their own home. With complete trust and confidence, which they have earned at every step, I am beyond totally satisfied and recommend Select without reservation if/when the need arises.UPDATE: The work is now done and all of my prior comments stand or are surpassed for quality, dedication, and attention to detail. Don't tell the insurance company ;-)but it looks even better than before! I watched the team actually dust off each piece of our personal "stuff" before placing it all back where it was before the flood repair started! Amazing people and I'm very lucky to have found them!

Linda

01:00 04 Jan 19

Select Restoration has been a wonderful company to work with. My home sustained fire damage and Select Restoration came immediately , assessed the damage and coordinated with my insurance company to provide the necessary repairs. I was contacted frequently with updates. The repairs were done very professionally and were completed in a very timely fashion. I was also very pleased when Select Restoration covered my insurance deductible leaving me with no out of pocket expenses. I would strongly recommend Select Restoration to anyone in need of their services.

Marla Agnello

19:17 08 Jun 18

My experience with select restoration was excellent handled my insurance claim professionally mike my project manager was curtious got back with me on every issue took care of everything quickly and the Workman ship has been outstanding very pleased with this company and mike excellent job !

Lisa Davis

15:40 04 Jun 18

Select Restoration did a excellent job on completing our roofing and family room. Workers were pleasant and professional. Great Job!

Sara Wagner

22:53 30 Apr 18

My husband and I thought we had a small water leak with minimal damage to our ceiling. We called select restoration to take a look. Certainly glad we did! They did a thorough examination of the problem which led to our awareness that our entire roof needed to be replaced. We are so thankful that we ended up working with them. We know that everything was done right and in a very clean and tidy manner. Highly recommend!

Charmayne Boggio

20:30 25 Apr 18

I highly recommend Select Restoration. Basement flooded due to faulty sump pump. Within minutes we heard from Dominic and he guided us through the steps. Even though it was evening, he and his crew came, removed articles from basement, checked for mold, sucked up water and placed commercial fans and dehumidifiers. Each day Dominic or Mark would check dryness of not only flooring but drywall too. They were extremely thorough in there analysis. This company showed professionalism and genuine empathy throughout the process.

Tabitha Gray

01:55 12 Mar 18

Very thankful for their quick response and working well with my insurance company. They were professional and took care of the process to make sure that all of our restoration needs was accepted and taken care of. I would recommend this company to friends and family.

Ava Torres

18:33 27 Feb 17

We had a fire in our home back in December 2016. The home was over 80% damaged by the fire, smoke and water used by the fire department. We thought it was a total loss. We found Select Restoration online and i'm glad we did. The owner Bryan took our call and came out to our home right away. He explained all our options, and put our minds at ease right away. I cant Thank him enough for the quick response, explaining all our options, dealing with our insurance company and even letting us upgrade a few things along the way. THANK YOU AGAIN, THE HOUSE LOOKS BETTER THAN IT DID BEFORE THE FIRE. The Torres Family.

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